Privacy policy

 

 

KYŌ – PRIVACY POLICY


Last updated: 3 Feb 2026

 

1. Introduction

KYŌ respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR).

This Privacy Policy explains how KYŌ collects, uses and protects personal data.
KYŌ Group B.V., having its seat in Amsterdam, The Netherlands, registered with the Dutch trade register under number 99139480, is the data controller responsible for the processing of personal data as described in this Privacy Policy.

 

2. Data We Collect

KYŌ may collect the following personal data:

  • Identity data (such as name and date of birth)
  • Contact data (such as address, email address and phone number)
  • Payment data (processed securely via third-party payment providers)
  • Order and subscription data
  • Technical data (such as IP address, device and browser information)

KYŌ does not process health data or biometric data.
This Privacy Policy also applies to personal data of business contacts, representatives and employees of KYŌ’s commercial customers and partners.

 

3. How We Use Your Data

Personal data is used to:

  • create and manage customer accounts,
  • process orders and subscriptions,
  • deliver products,
  • communicate with customers, and
  • improve our website and services.

 

4. Legal Basis for Processing

KYŌ processes personal data based on:

  • the performance of a contract,
  • compliance with legal obligations, and
  • legitimate business interests.

Where required, consent will be obtained.

 

5. Data Sharing

KYŌ may share personal data with trusted third parties, including:

  • payment service providers,
  • logistics and fulfilment partners, and
  • IT and hosting providers.

All third parties are required to process personal data in accordance with applicable data protection laws. Third parties process personal data solely on KYŌ’s behalf as data processors and only to the extent necessary to perform their services.

KYŌ does not sell personal data to third parties.

 

6. Cookies

KYŌ uses cookies to ensure proper website functionality and to analyse website usage.

Cookies may be managed or disabled through browser settings. Disabling cookies may affect website functionality.

 

7. Data Retention

Personal data is retained only for as long as necessary to fulfil legal, contractual and operational obligations.

 

8. Your Rights

Under GDPR, you have the right to:

  • access your personal data,
  • request correction or deletion,
  • object to or restrict processing, and
  • withdraw consent where applicable.

Requests can be submitted to wecare@kyo-essentials.com.

 

9. Security

KYŌ implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse.

 

10. Complaints & Contact

For privacy-related questions or requests, contact:

wecare@kyo-essentials.com

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

 

11. Changes to This Policy

KYŌ may update this Privacy Policy from time to time. The most recent version will always be available on the website.